三级成人视频The Duke and Duchess of Cambridge have thanked the NHS workers they say “represent the very best of our country”, as they made their first royal visit under new coronavirus protocols.
The Duke, who urged the public to follow advice to reduce pressure on essential services, delivered personal thanks from the Queen and Prince of Wales to call handlers manning stretched 111 phone lines.
In an engagement, the first by a member of the Royal Family since government advice on Covid-19 tightened, the Cambridges used hand sanitiser, social distancing and stopped their usual handshakes to avoid inadvertently spreading the virus.
The Duke and Duchess, who are 37 and 38 respectively, are the most senior members of the family able to work in public under advice for the over-70s to remain in their homes as much as possible.
The Queen, who this week issued a moving message to the nation, is currently staying with the Duke of Edinburgh at Windsor Castle, while the Prince of Wales and Duchess of Cornwall - aged 71 and 72 - are at home in Highgrove.
The Cambridges visited the London Ambulance Service 111 call centre in Croydon to hear first-hand of the “phenomenal” volume of calls from the public, with the 999 service having its busiest three days in its history.
Speaking afterwards, Prince William said: “The last few weeks, and more recent days have been understandably concerning with the continuing spread of coronavirus.
“But it’s at times like this when we realise just how much the NHS represents the very best of our country and society – people from all backgrounds and walks of life with different experiences and skills, pulling together for the common good.
三级成人视频“Not only are NHS staff and emergency workers responding to the needs of the public, they – like the rest of us – are concerned about their families, friends and loved ones. They need our support as much as we need theirs.
“That is why Catherine and I were proud to visit staff working at NHS 111, to pass on our personal thanks, along with those of my grandmother and father, to staff working around the clock to provide care and advice to those that need it most.
“It was also brilliant to see the great online tools for those with mild symptoms or worries.
三级成人视频“All of us have a part to play if we’re going to protect the most vulnerable.
三级成人视频“That means acting on the latest expert advice, staying home if we or those we live with have symptoms, and avoiding non-essential contact to help reduce the spread of the virus.”
As the couple arrived, they swapped their normal handshakes for social distancing, seen to use hand sanitiser provided to them twice during the visit.
Future engagements may take place via video conferencing to further safeguard members of the public.
三级成人视频Those they were speaking to were careful to position themselves a safe “social distance” apart from one another, with the Duke hastily reminding one member of staff who excitedly offered them her hand.
三级成人视频Raising concerns about people without internet access, when current advice is focused on the 111 website, he also asked: “A lot of people will want to help. Is there any way that the public can do their bit to help you guys out?”
Garrett Emmerson, the chief executive of the London Ambulance Service, said they are “actively looking into” it, saying they were receiving about four times the normal number of calls.
The Duchess told a call handler: "It's amazing. You're doing such a great job bringing everyone together and providing that, the support system for the whole public."
The Duke added: "There's a lot of people out there who want to help. A lot of work is closing down elsewhere so people are going to want to come and volunteer, people want to help, people want to be there to support you guys, and everyone knows what a fantastic job you guys are doing."
三级成人视频During the tour, the Duke also met Paula White, who turned out to be a former telephonist at Buckingham Palace who met him when he was a baby.
三级成人视频He joked: “Was I behaving myself? A rowdy little child?”
Having a visit from the couple was a big boost for staff, she said afterwards: “It’s lovely. It’s like a pat on the back. It just raises morale.”
Mr Emmerson said: “Our staff are working incredibly hard in all four of our call centres taking more than twice as many calls as usual. It has therefore been an incredible boost to staff to be able to meet with The Duke and Duchess of Cambridge.
三级成人视频"Their Royal Highnesses spoke to some of our 111 call handlers and clinicians who are extraordinarily busy as we work hard to support Londoners and the wider NHS.”
三级成人视频The Duke and Duchess of Sussex, meanwhile, updated their Instagram feed to ask fans how they were feeling and suggest ways to tackle loneliness.
"With everything going on, it’s a lot to take in," they said. "Many of us may feel confused.
三级成人视频"Or alone, or anxious or scared...and in isolation, some of us may just feel bored, or that you don’t know what to do with yourself without your normal routine. It’s perfectly normal to be feeling any of these things."