banking editor
Lloyds bank branch
Lloyds bank branch

Lloyds staff have claimed they are struggling with unclean office space and ultra-long hours as the banking industry scrambles to cope with surging demand.

三级成人视频Workers told trade union BTU that they are putting in 18-hour days amid an onslaught from small business customers afraid of going bust during the lockdown.

There are also complaints that branches are not being cleaned thoroughly enough - including after employees are forced to self-isolate due to to suspected cases of coronavirus.

三级成人视频A survey by BTU found that 56pc of staff not working from home believe their branch or office is not being cleaned properly.

Meanwhile 45pc of those surveyed said colleagues in their offices had taken time off due to Covid-19 symptoms, and 79pc of this group felt the office had not been deep cleaned afterwards.

The union said the feedback it received overall from those working in the bank's head offices was largely positive.

Most Lloyds workers are doing their job from home and think it is going well with senior managers being supportive, BTU said.  

三级成人视频But it added that some workers helping small businesses customers are struggling under the pressure.

The union said those advising small firms have suffered from high stress levels, little support from senior managers and ultra-long working days.

One worker in the small business unit told the union that days lasting from 5am to 11pm are becoming normal, while another said: "In my area stress levels are so high, staff are fast becoming ill."

三级成人视频A third employee added: "Something has to give and my fear is that it's going to be the physical and mental health of the staff on the front line."

Mark Brown, the chief executive of BTU, said demand is likely to get worse in coming weeks and extra resources will be needed.  

The banking industry has come under attack  after small business owners struggled to get hold of emergency government-backed loans, through a scheme which has now been overhauled. 

A Lloyds spokesman said the health and wellbeing of colleagues is a priority for the bank, adding that all staff have been advised to work from home if possible. 

He said: "We’re adhering to social distancing in all our offices and branches and reminding colleagues of the precautions they need to take, such as more frequent hand washing.

"All of our buildings are subject to enhanced cleaning."